1. Terms and Definitions

1.1. Cookie Policy – this policy on the use of cookies and similar technologies, establishing the terms and conditions for the use of cookies and other similar technologies.

1.2. Website – an internet resource publicly available on the Internet at makita.kz, comprising a collection of graphic and informational materials, computer software, and databases, as well as subdomains, the mobile version, and any pages.

1.3. Operator – Limited Liability Partnership "Makita Kazakhstan", BIN 141040028901, legal address: Republic of Kazakhstan, Almaty, Zakarpatkskaya Street, 45, which is the owner and Administrator of the Website.

1.4. User – any individual or legal entity accessing the Website via the Internet.

1.5. Cookies – small pieces of data (text files) that the Website stores on the User's device and/or reads from it during subsequent visits (hereinafter referred to as cookies).

1.6. Similar Technologies – other means similar in purpose to cookies, including localStorage, sessionStorage, pixels, tags, SDKs, device identifiers, fingerprinting (if applicable), as well as server logs (logging).

1.7. Technical (Necessary) Cookies – cookies necessary for the proper functioning of the Website and ensuring basic functionality and security.

1.8. Non-Essential Cookies – analytical, marketing, functional, and other cookies that are not necessary for the basic operation of the Website.

1.9. Consent – the User's expressed will regarding the use of non-essential cookies in the form available on the Website (banner, settings, category selection buttons) or via browser settings (to the extent technically possible).

2. Legal Basis

2.1. This Cookie Policy has been developed taking into account the requirements of the legislation of the Republic of Kazakhstan, including the Law of the Republic of Kazakhstan On Personal Data and Their Protection, as well as the Law of the Republic of Kazakhstan On Informatization, and is applied in conjunction with the User Agreement and Privacy Policy posted on the Website.

2.2. If data collected through cookies and similar technologies allows for the direct or indirect identification of the User (for example, in combination with other data), such data is considered personal data and is processed in accordance with the procedure provided for in the Privacy Policy.

2.3. The Operator operates on the principles of transparency, minimization, and targeted use of data collected via cookies.

3. Purposes of Using Cookies and Similar Technologies

3.1. Cookies and similar technologies are used for:

a) ensuring the functioning of the Website and its components;

b) ensuring information security and preventing abuse;

c) correct display of pages and adaptation of the interface to the device;

d) saving User settings (language, region, preferences);

e) analyzing traffic and improving the structure and content of the Website;

f) evaluating the effectiveness of content, advertising, and marketing activities (if applicable);

g) ensuring the operation of feedback forms, online chat, widgets (if applicable).

3.2. The Operator does not use cookies for purposes incompatible with those stated and does not aim for excessive data collection.

4. Data That May Be Collected

4.1. In the context of using cookies and similar technologies, the following may be collected:

• IP address (in some cases – shortened/anonymized);
• Device type, model (generalized), operating system;
• Browser type and version, language, time zone;
• Referrer source, UTM parameters (if any);
• Pages visited, sequence of actions;
• Date and time of visit, session duration;
• Technical identifiers: cookie ID, session ID, advertising ID (if applicable);
• Interaction events: clicks, scrolling, form submissions, transitions;
• Error information (e.g., error code, page on which the failure occurred);
• Other technical data necessary for the Website's operation and security.

4.2. The Operator does not collect special categories of personal data (e.g., health information, biometric data, etc.) through cookies, unless the User voluntarily provides such information through forms on the Website on their own initiative. In such cases, this information is processed according to the rules of the Privacy Policy.

5. Categories of Cookies

5.1. Technical (Necessary) Cookies

5.1.1. Used for:

• ensuring session and navigation on the Website;
• load balancing, protection against abuse and attacks;
• correct functioning of forms;
• preventing request forgery and other technical risks.

5.1.2. These cookies may be set without separate consent, as without them the Website may function incorrectly or be insecure.

5.2. Functional Cookies

5.2.1. Used to save User settings and preferences (e.g., selected language, region, display mode).

5.2.2. Are set when the relevant functionality is available and/or with the User's consent (if a consent management system by category is implemented on the Website).

5.3. Analytical Cookies

5.3.1. Used for statistics and Website improvement: which pages are visited most frequently, where the User "drops off," which elements need improvement.

5.3.2. Analytics may be carried out using the Operator's own tools or third-party services (see Section 6).

5.3.3. The Operator strives to use analytics settings that reduce the volume of data collected (e.g., anonymization/aggregation where technically possible).

5.4. Marketing (Advertising) Cookies

5.4.1. Used for:

• displaying relevant advertising;
• limiting the frequency of impressions;
• remarketing;
• measuring the effectiveness of advertising campaigns.

5.4.2. Are set only with the User's consent (if a category selection system is implemented on the Website) and when advertising platforms are actually connected.

5.5. Third-Party Cookies

5.5.1. The Website may integrate elements of third parties: analytics, fonts, maps, video players, online chat, widgets, etc.

5.5.2. Such third parties may set cookies and process data according to their own policies. The Operator does not control the settings of third-party cookies and cannot guarantee their behavior but ensures User information and, where possible, category selection.

6. Third-Party Services and Cross-Border Data Transfer

6.1. Depending on the Website settings, the following categories of third-party services may be used (the list is filled in based on actual connections):

• Web analytics services (e.g., Google Analytics, Yandex.Metrica);
• Advertising platforms and pixels (e.g., Google Ads, Meta, TikTok);
• Online chat and feedback services;
• CRMs and request management systems;
• Bot/attack protection services.

6.2. When using certain services, data may be transferred and processed outside the Republic of Kazakhstan, including in countries where the servers and infrastructure of the respective providers are located. By consenting to non-essential cookies, the User understands and accepts this possibility.

6.3. The Operator takes reasonable measures to select services and settings aimed at respecting confidentiality and security but cannot guarantee the internal processes of third parties.

7. Consent and Cookie Management

7.1. Upon the first visit to the Website, the User may be shown a cookie banner/notification and access to consent settings.

7.2. Depending on the implementation on the Website, the User may:

• accept all cookies;
• reject non-essential cookies;
• configure cookie categories;
• change their choice at any time via [link Cookie Settings / footer button / website section].

7.3. If the category selection mechanism is absent on the Website, the User may only manage cookies through browser settings (see Section 8). In this case, technical cookies may continue to be used as they are necessary for the Website's operation.

7.4. The Operator reserves the right to consider continued use of the Website after the notification is displayed (if the corresponding technical implementation is available) as consent to the use of cookies to the extent specified in the notification.

8. Disabling or Deleting Cookies

8.1. The User can disable or delete cookies in the browser settings. Typically, this is done in the Privacy, Security, or Cookies sections.

8.2. The User can:

• delete all saved cookies;
• block third-party cookies;
• block cookies entirely;
• set blocking for specific sites.

8.3. Disabling or deleting cookies may lead to:

• incorrect functioning of certain elements of the Website;
• inability to save settings;
• repeated display of notifications;
• reduced ease of use of the Website.

9. Cookie Retention Periods

9.1. Session cookies are stored until the browser is closed or the session ends.

9.2. Persistent cookies are stored until the expiration date set in their parameters, or until deleted by the User.

9.3. The retention period for third-party cookies is determined by them independently and may differ.

10. Security and Protective Measures

10.1. The Operator takes reasonable organizational and technical measures to protect data, including:

• restricting access to administrative tools;
• using secure data transfer protocols (where HTTPS is available);
• measures to prevent unauthorized access;
• monitoring and eliminating technical vulnerabilities as they are detected.

10.2. However, no method of data storage and transmission can guarantee absolute security. The User acknowledges and accepts that the risk of technical failures and external attacks cannot be completely eliminated.

11. Liability and Limitations of Liability

11.1. The Operator is liable within the limits established by the legislation of the Republic of Kazakhstan for compliance with this Cookie Policy and for taking reasonable data protection measures.

11.2. The Operator is not liable for:

a) the operation, policies, and actions of third parties (analytics providers, advertising platforms, widgets), including the manner and purposes of their data processing;

b) failures and limitations caused by the operation of communication providers, internet infrastructure, or the User's devices;

c) the consequences of disabling cookies by the User, including deterioration of the Website's functionality;

d) damage arising from the actions of malicious software on the User's device;

e) loss of access to the Website due to incorrect browser settings or content blockers used by the User;

f) any indirect damages, lost profits, and other consequences not directly caused by the Operator's culpable actions, unless otherwise provided by law.

11.3. The Operator does not guarantee that the use of cookies by third parties will fully meet the User's expectations and recommends that the User review the policies of the respective services.

11.4. If the User does not agree with the use of cookies under the terms of this Cookie Policy, they must:

• configure their browser to block/delete cookies;

and/or

• refrain from using the Website.

12. Changes to the Cookie Policy

12.1. The Operator has the right to amend this Cookie Policy unilaterally.

12.2. The new version comes into force upon publication on the Website, unless otherwise specified in the text.

12.3. Continued use of the Website after the publication of the new version constitutes the User's acceptance of the changes.

13. Contacts

13.1. For questions related to the use of cookies and similar technologies, the User can contact: Republic of Kazakhstan, Almaty, Zakarpatkskaya Street, 45.